2/15/2025 - Pending tera orders will be refunded starting 2/16/2025, please allow 3-5 business day. If you do not see a refund please contact your bank.
2/15/2025 - Battle Partner orders please check your emails
2/15/2025 - One Piece day promo cards will ship out next week.
Fulfillment Policies
​
Cancellation Policy
​
Cancellations are accepted on in-stock sealed products only, and only if the order has not been completed or shipped yet. All canceled orders will be subject to a cancellation fee equal to 5% of the order total.
​
Refund Policy
​
Refunds are accepted on canceled orders only, less the cancellation fee.
​
Return Policy
​
Due to the volatility of the trading card industry, all trading card sales are final. In some cases, we may accept returns if the request is made on the same day of package delivery. For items to be accepted for return, they must have their factory seal intact and be in their original condition. Return shipping must be paid by the consumer. All returns will incur a 20% restocking fee.
​
Delivery Policy
​
Shipments may take up to 3 business days to prepare, depending on how many orders are in line to be shipped. Delivery of packages is to be fulfilled by the selected delivery service, and arrival time is dependent on the customer’s selected shipping speed. Themaincards LLC is not responsible for packages lost in transit.
​
Preorder Policy
​
The collectibles and trading card industry is often subject to market fluctuations due to supply and demand. Preorders placed on Themaincards LLC are a mutual agreement between the supplier (Themaincards LLC) and consumer (you). Themaincards LLC will not increase the price of a customer’s preorder items after the order is made. Merchandise preorders are printed to order. Customers understand that when preordering with Themaincards LLC, all preorders are NOT refundable.
​
Purchases with preorder items will be held until all selected items are available to ship. To avoid delays with shipping your in-stock selections, we recommend checking out separately for preorder items.
​
Chargeback Policy
​
A chargeback is the withdrawal or reversal of an already processed payment. As stated in our Fulfillment policy, refunds will only be given to successfully canceled orders or orders that have been accepted for return. Refunds will not be given on opened merchandise. Any customer who initiates a chargeback against Themaincards LLC for completed orders or services rendered will be disputed to the fullest extent. In addition, any customer who files a chargeback, regardless of the reason or the outcome, will be permanently suspended on all Themaincards LLC platforms, including but not limited to, use of this website, Twitch, and Discord.
​
Shipping Policy (U.S. & Territories)
​
Shipments may take up to 3 business days to prepare. Themaincards LLC ships packages in the order they were received. We offer different shipping levels through the United States Postal Service as well as other mail providers.
Shipping Policy (International)
​
Shipments may take up to 3 business days to prepare. Themaincards LLC ships international packages twice per week. We offer different shipping options through the United States Postal Service or UPS.
​
Themaincards LLC reserves the right to hold cards or products that exceed the weight limits as described above until additional shipping is paid.